Legal notice
Terms and conditions
Terms & Conditions – Mouse Mats & Used Toys 1. Product Description All items are described as accurately as possible. Mouse mats include details such as size, material, and condition. Used toys are listed with honest descriptions of any wear, marks, or missing parts. 2. Condition of Items Mouse mats are sold brand new, rubber‑backed, water‑resistant, and made with high‑quality stitching. Used toys may show signs of previous use. Buyers should review photos and descriptions carefully before purchasing. 3. Pricing & Offers Prices are set per item. Offers are welcome, but must be reasonable. I reserve the right to decline any offer that is not sensible. 4. Payment Payment must be completed through the selling platform’s secure checkout system. Orders are only dispatched once payment has been confirmed. 5. Dispatch & Delivery All items are dispatched within 24 hours. Orders placed before 12pm are usually dispatched the same day. Delivery times may vary depending on the courier or platform. 6. Refunds & Returns Refunds are available on items returned within 14 days. Items must be in original packaging, unused, and in the same condition as received. Buyer is responsible for return postage unless the item arrives damaged or incorrect. 7. Damaged or Incorrect Items If an item arrives damaged or not as described, please contact me within 48 hours with photos. A replacement or refund will be arranged depending on the situation. 8. Buyer Responsibility Please check item descriptions, measurements, and photos before purchasing. Ensure your delivery address is correct at checkout. 9. Seller Responsibility I aim to provide accurate listings, fast dispatch, and reliable communication. Any issues will be handled professionally and fairly. 10. Contact For any questions or concerns, please contact me directly through the platform’s messaging system.
Return policy
We offer refunds on all items returned within 14 days of delivery. To qualify for a refund, items must be in their original packaging, unused, and in the same condition as received. Once the returned item is inspected and approved, a refund will be issued to your original payment method.
Privacy Policy
This Privacy Policy explains how I collect, use, and protect your information when you interact with my shop or make a purchase. 1. Information I Collect I may collect the following information when you place an order or contact me: Your name Delivery address Contact details (such as email or phone number) Order details and messages related to your purchase I only collect information necessary to process your order and provide customer support. 2. How Your Information Is Used Your information is used for: Processing and dispatching your order Contacting you about your purchase Handling returns, refunds, or customer service enquiries